OUR HOUSE RULES

Read the house rules for safe and considerate use of Mr Clean Laundromat machines and facilities.

USE THE LAUNDROMAT WITH CARE

01

CHECK YOUR ITEMS

Empty pockets and remove coins, keys, tissues, sharp objects and other loose items.

02

USE MACHINES CORRECTLY

Do not overload machines. Follow garment care labels and choose a suitable cycle.

Wash Cycle: 24 mins Dry Cycle: 36 mins

03

ADD THE RIGHT AMOUNT

Detergent is not included. Bring your own or purchase it on site. Do not overfill the detergent dispenser.

04

REMOVE LAUNDRY PROMPTLY

Remove your laundry when the cycle is complete. If all machines are occupied, completed laundry may be moved neatly to a folding bench.

05

PET LAUNDRY

Pet bedding is only permitted in designated pet machines.

06

PROHIBITED ITEMS

Do not wash or dry flammable, oil-contaminated, chemical-contaminated, hazardous, rubber, foam or unsuitable items.

07

CHILDREN

Children must be supervised by an adult guardian at all times.

08

SAFETY

No smoking, vaping or alcohol inside the laundromat.

09

CCTV

All locations use 24/7 CCTV surveillance.

10

LOST PROPERTY

Lost property is kept on the premises for up to two weeks.

11

DAMAGE

Customers are responsible for checking that items are suitable for washing or drying and for following garment care labels. Mr Clean Laundromat is not responsible for damage caused by incorrect washing or drying instructions, unsuitable items or failure to follow care labels. If an item may have been damaged because of a machine fault, contact customer support as soon as possible.

NEED HELP?

Call or text 0437 568 729. Include the location, machine number and a brief description where relevant.

CONTACT MR CLEAN

CONTACT MR CLEAN